Refund Policy – Advizar App

Last Updated: 25-08-2025

At Advizar App, we strive to ensure that our users receive the highest quality of professional advice and consultation. However, if you are not satisfied with the service or experience due to specific reasons, we offer a refund policy under the following conditions:

1. Eligibility for Refund

Refunds are applicable only in cases where:

• The consultation could not take place due to technical issues at our end.
• The professional did not join the scheduled consultation or session.
• A duplicate payment was made due to a technical error.

2. Non-Refundable Cases

• If you are dissatisfied with the advice or consultation, but the session was successfully delivered.
• If the user has shared incorrect details that led to an unsatisfactory session.
• For issues arising due to network problems, device failures, or other factors beyond our control.

3. Refund Request Process

To request a refund, please follow these steps:

• Write to support@advizarapp.com within 24 hours of the session completion.
• Provide the order ID, registered email ID, and a brief reason for requesting a refund.
• Our team will review the request and process eligible refunds within 5–7 business days.

4. Mode of Refund

Refunds will be credited back to the original payment method used during the booking.

5. Changes to the Policy

Advizar App reserves the right to modify this refund policy at any time to ensure transparency and fairness to both users and professionals.

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Note: This Refund Policy is designed to maintain trust and ensure a smooth experience for both advisors and clients. For any further clarifications, please reach out to our support team.